ZTTO 9 SPEED CHAIN
Length: 116 link
Weight：about 286g
Usage: 9 speed
Color: Gray
In-box package
It is suit for 9 speed road bike / mountain bike.
The missing link makes the chain easier to install.
Titanium nitride coating makes it free from rust to provide durability.
The 116 links can be adjusted to the tension of your choice. Please be careful not to overstrain.
The chain elongation prevention structure reduces the frictional force to the cassette and gear. Even in the upper slope where the load is high, the chain wont ride on gears, and it can make a sure and quick gear change at that time.
Precautions for installation
Please attach 9-speed dedicated chain in case of shift defect.
As it is a consumable item, please replace it periodically. With the feature of easy installing and assembling, please use chain cutter, gloves and grease when you replacing.
Chain cutting is necessary for length adjustment when you install at the first time. Please align the gear position before cutting ,and check the angle of the derailleur at that time. It is better to fix with a holding wire in case of flying when cutting.
Precautions for cleaning
Please maintain regularly so as not to impair the performance. Keep the surface of the chain dry by wiping the chain with cloth and towel after run.
With normal washing, oil lubricating with oil and wiping off dirt and old oil is sufficient. Please do not use dry parts cleaners . (If dirt is hard to wipe, you can repeat it. It is fine with chain oil that you use regularly.)
Please refrain from acts such as immersion in the liquid of parts cleaner.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://topoutdoorsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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